Privacy Policy

At Klein & Krafty, your privacy matters to us. We're a small, family-run business, and we promise to treat your personal information with the same care we give our books — gently, securely, and respectfully.

When you place an order, sign up for updates, or contact us, we may collect:

• Your name

• Email address

• Phone number

• Delivery address

• Images, drawings, or other content you send us for your book

• Payment details (handled securely by our payment provider — we do not store card information)

We use your information to:

• Process your order

• Personalise and create your custom book

• Communicate with you about your order

• Deliver your book safely to your door

• Improve our service

We never sell your data or share it with third parties for marketing purposes.

Your information is stored securely and only accessible to our small team. We may keep your order information for up to 12 months for reprints or queries, unless you ask us to delete it sooner.

We may share your information with:

• Our trusted printing partners (only the files needed to make your book)

• Delivery services (to make sure your package gets to you)

• Payment processors (to complete your transaction securely)

All partners we work with follow proper data protection practices.

Our website may use cookies (tiny data files) to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

You can contact us at any time to:

• Ask what data we have about you

• Correct or update your info

• Request that we delete your data

Just send us an email at kleinandkrafty@gmail.com and we’ll be happy to help.

This policy may be updated from time to time. If we make changes, we’ll post them here.

We’re always here to help. Drop us a line at kleinandkrafty@gmail.com if you have any concerns or just want to chat about your privacy.

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With love,
The Klein & Krafty Team 🐰💛